Refund Policy

We offer a 14-day refund window from the date of purchase on all Explorer, Builder, and Founder tier purchases, subject to the conditions below.

Email support@johnnybodegas.com from the address on your account within 14 days of purchase. Include your order ID (from your PayPal receipt) and a short note about why you're requesting the refund — this helps us improve.

Refunds are granted when:

• The request is made within 14 days of purchase.
• You have not consumed a material portion of the Service. As a guideline: completing more than 30% of the included course material, or initiating a Founder discovery call, indicates substantial consumption.
• The purchase was not made fraudulently or in violation of the Terms of Service.

The Founder tier includes scheduled 1-on-1 work. Once a discovery or working call has taken place, the discovery portion of the engagement is considered delivered and is non-refundable. The unused portion of any retainer remains refundable on a pro-rata basis within 14 days.

Purchases made with first-100 promotional codes (1ST100EXP, 1ST100BUILDER, 1ST100FOUNDER) are eligible for refund at the discounted price actually paid.

Approved refunds are issued via PayPal to the original payment method, typically within 5–10 business days. Currency conversion differences are determined by your card issuer and are outside our control.

Refunded accounts lose access to paid features. Project data is retained for 30 days in case you decide to repurchase, then deleted on request or per our Privacy Policy.

Please contact support@johnnybodegas.com first — we resolve almost every issue quickly. Filing a chargeback without contacting us may result in permanent account suspension.

Refund questions: support@johnnybodegas.com.